Your search returned 17 results.

1.
Premeditated selling : tools for developing the right strategy for every opportunity / Steve Gielda and Kevin Jones.

by Gielda, Steve [author] | Jones, Kevin [Business writer].

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Alexandria, VA : ASTD Press, 2012Availability: Items available for loan: Pusat Sumber Pendidikan IABICall number: 658.85 GIE 2012 (5).

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2.
Focusing on your customer : expert solutions to everyday challenges.

Series: Pocket mentor seriesMaterial type: Text Text Publication details: Boston, MA: Harvard Business Review Press, 2011Availability: Items available for loan: Pusat Sumber Pendidikan IABI (5).

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3.
How to manage difficult people/ Alan Fairweather.

by Fairweather, Alan [author.].

Material type: Text Text Publication details: London : How To, 2014Availability: Items available for loan: Pusat Sumber Pendidikan IABI (1).

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4.
Social media strategy: a practical guide to social media marketing and customer engagement/ Julie Atherton.

by Atherton, Julie [author.].

Edition: 1stMaterial type: Text Text Publication details: London: KoganPage, 2019Availability: Items available for loan: Pusat Sumber Pendidikan IABICall number: 658.872 ATH 2020 (1).

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5.
Relationship dynamic : theory and analysis / James Musgrave, Michael Anniss.

by Musgrave, James, 1951- | Michael Anniss.

Material type: Text Text Publication details: New York : The Free Press, 1996Availability: Items available for loan: Pusat Sumber Pendidikan IABCGHCall number: 658.45 MUS 1996 (1).

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6.
Shared expectations : sustaining customer relationships / Wayne A. Little

by Little, Wayne A.

Material type: Text Text Publication details: Portland : Productivity Press, 1995Availability: Items available for loan: Pusat Sumber Pendidikan IABCGHCall number: 658.812 LIT 1995 (1).

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7.
Creating customers for life / Eberhard E. Scheuing

by Scheuing, Eberhard E. (Eberhard Eugen), 1939-.

Material type: Text Text Language: English Publication details: Portland : Productivity Press, 1995Availability: Items available for loan: Pusat Sumber Pendidikan IABCGHCall number: 658.812 SCH 1995 (1).

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8.
Kaizen strategies for customer care : how to create a powerful customer-care program-and make it work / Patricia Wellington.

by Wellington, Patricia.

Material type: Text Text Publication details: London : Pitman Pub., 1995Availability: Items available for loan: Pusat Sumber Pendidikan IABCGHCall number: 658.812 WEL 1995 (1).

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9.
Dealing with demanding customers : how to turn complaints into opportunities / David M. Martin.

by Martin, David M.

Material type: Text Text Language: English Publication details: London : Pitman, 1994Availability: Items available for loan: Pusat Sumber Pendidikan IABCGHCall number: 658.812 MAR 1994 (1).

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10.
Profitable customers : how to identity, develop and retain them / Charles Wilson.

by Wilson, Charles.

Material type: Text Text Publication details: London : Kogan Page, 1996Availability: Items available for loan: Pusat Sumber Pendidikan IABCGHCall number: 658.812 WIL 1996 (2).

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11.
Cara memikat dan menambat hati pelanggan / Michael LeBoeuf ; penterjemah Shamsudin Ismail.

by LeBoeuf, Michael | Shamsudin Ismail.

Material type: Text Text Publication details: Kuala Lumpur : Dewan Bahasa Dan Pustaka, 1995Availability: Items available for loan: Pusat Sumber Pendidikan IABCGHCall number: 658.812 LEB 1995 (1).

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12.
Relevance regained : from top down control to bottom up empowerment / H. Thomas Johnson.

by Johnson, H. Thomas.

Material type: Text Text Publication details: New York : The Free Press, 1992Availability: Items available for loan: Pusat Sumber Pendidikan IABCGHCall number: 658.4036 JOH 1992 (1).

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13.
The enemy within : actions that self-destruct companies, customer service and jobs / Richard W. Buchanan

by Buchanan, Richard W.

Material type: Text Text Publication details: Sydney : McGraw-Hill Book Co., 1996Availability: Items available for loan: Pusat Sumber Pendidikan IABCGHCall number: 658.812 BUC 1996 (1).

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14.
Secrets of customer relationship management : it's all about how you make them feel / James G. Barnes.

by Barnes, James G.

Material type: Text Text Publication details: New York : McGraw-Hill, 2001Availability: Items available for loan: Pusat Sumber Pendidikan IABCGHCall number: 658.812 BAR 2000 (2).

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15.
How companies win : profiting from demand-driven business models no matter what business you’re in / Rick Kash and David Calhoun.

by Kash, Rick | Calhoun, David.

Material type: Text Text Publication details: New York : Harpercollins Publishers 2010Availability: Items available for loan: Pusat Sumber Pendidikan IABCGHCall number: 658.4012 KAS 2010 (5).

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16.
Tip menawan hati pelanggan / Zainuddin Zakaria, Ziadatul Hidayah Zakaria

by Zainuddin Zakaria | Ziadatul Hidayah Zakaria.

Material type: Text Text Publication details: Kuala Lumpur : Pts Professional Publishing Sdn Bhd 2008Online access: Kulit Depan, Ringkasan & Isi Kandungan Availability: Items available for loan: Pusat Sumber Pendidikan IABCGHCall number: 658.812 ZAI 2008 (5).

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17.
PENGURUSAN INSANI DALAM SISTEM PENGURUSAN PELANGGAN / Nor Hapiza Mohd Ariffin

by Nor Hapiza Mohd. Ariffin [author.].

Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult; Publisher: Kuala Lumpur : Dewan Bahasa dan Pustaka, 2019Copyright date: ©2019Availability: Items available for loan: Pusat Sumber Pendidikan IABCGHCall number: 658.812 NOR 2019 (1).

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