Creating customers for life / Eberhard E. Scheuing

By: Scheuing, Eberhard E. (Eberhard Eugen), 1939-Material type: TextTextLanguage: English Publication details: Portland : Productivity Press, 1995Description: ix, 53 p.: 21 cmISBN: 156327146XSubject(s): Customer relations | Customer services | Consumer satisfactionDDC classification: 658.812
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