Pusat Sumber, Institut Aminuddin Baki catalog › Details for: Kaizen strategies for customer care : how to create a powerful customer-care program-and make it work /

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Kaizen strategies for customer care : how to create a powerful customer-care program-and make it work / Patricia Wellington.

By: Wellington, PatriciaMaterial type: Text

TextPublication details: London : Pitman Pub., 1995Description: xiii, 239 p. : ill. ; 24 cmISBN: 027361472XSubject(s): Customer relations | Customer servicesDDC classification: 658.812

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Item type	Current library	Call number	Status	Date due
BUKU	Pusat Sumber Pendidikan IABCGH	658.812 WEL 1995 (Browse shelf (Opens below))	Available

Includes index

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