Satisfying internal customers first! : a practical guide to improving internal and external customer satisfaction / Richard Y Chang, P Keith Kelly

By: Chang, Richard YContributor(s): Kelly, P. KeithMaterial type: TextTextLanguage: English Series: Publication details: Kogan Page, 1995Description: vii, 104 p. : ill.; 25 cmISBN: 074941653XSubject(s): Customer services | Consumer satisfactionDDC classification: 658.812
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Item type Current library Call number Status Date due Barcode
BUKU BUKU Pusat Sumber Pendidikan IABCGH
658.812 CHA 1995 (Browse shelf (Opens below)) Available 105833
BUKU BUKU Pusat Sumber Pendidikan IABCGH
658.812 CHA 1995 (Browse shelf (Opens below)) Available 115023
BUKU BUKU Pusat Sumber Pendidikan IABCGH
658.812 CHA 1995 (Browse shelf (Opens below)) Available 19056
BUKU BUKU Pusat Sumber Pendidikan IABCGH
658.812 CHA 1995 (Browse shelf (Opens below)) Available 102337
BUKU BUKU Pusat Sumber Pendidikan IABCGH
658.812 CHA 1995 (Browse shelf (Opens below)) Available 18330

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