Benchmarking customer service / Glen Peters
By: Peters, GlenMaterial type:
Item type | Current library | Call number | Status | Date due |
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Pusat Sumber Pendidikan IABCGH | 658.812 PET 1994 (Browse shelf (Opens below)) | Available | |
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Pusat Sumber Pendidikan IABCGH | 658.812 PET 1994 (Browse shelf (Opens below)) | Checked out | 13/05/2024 |
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658.812 MAR 1994 Dealing with demanding customers : how to turn complaints into opportunities / | 658.812 MIC 1995 Building Bridges To Customers / | 658.812 NOR 2019 PENGURUSAN INSANI DALAM SISTEM PENGURUSAN PELANGGAN / | 658.812 PET 1994 Benchmarking customer service / | 658.812 PET 1994 Benchmarking customer service / | 658.812 SCH 1995 Creating customers for life / | 658.812 SCH 1995 Keeping the edge : giving customers the service they demand / |
Includes index
Bibliography : p. 211-212
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