PENGURUSAN INSANI DALAM SISTEM PENGURUSAN PELANGGAN / Nor Hapiza Mohd Ariffin
Material type:
TextPublisher: Kuala Lumpur : Dewan Bahasa dan Pustaka, 2019Copyright date: ©2019Description: viii, 187 pages : illustrations ; 22 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9789834900922Subject(s): Customer relations -- Management | Consumers' preferences | Relationship marketing | Government publications -- MalaysiaDDC classification: 658.812
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Pusat Sumber Pendidikan IABCGH | 658.812 NOR 2019 (Browse shelf (Opens below)) | Available | 214624 |
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| 658.812 MAB 2010 Pelanggan setia/ | 658.812 MAR 1994 Dealing with demanding customers : how to turn complaints into opportunities / | 658.812 MIC 1995 Building Bridges To Customers / | 658.812 NOR 2019 PENGURUSAN INSANI DALAM SISTEM PENGURUSAN PELANGGAN / | 658.812 PET 1994 Benchmarking customer service / | 658.812 PET 1994 Benchmarking customer service / | 658.812 SCH 1995 Creating customers for life / |
Includes bibliographical references and index
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