Service recovery : fixing broken customers / Ron Zemke

By: Zemke, RonMaterial type: TextTextLanguage: English Publication details: Portland : Productivity Press, 1995Description: x, 63 p.: 21 cmISBN: 1563271508Subject(s): Customer complaints | Consumer satisfactionDDC classification: 658.812
Tags from this library: No tags from this library for this title. Log in to add tags.
    Average rating: 0.0 (0 votes)
Item type Current library Call number Status Date due Barcode
BUKU BUKU Pusat Sumber Pendidikan IABCGH
658.812 ZEM 1995 (Browse shelf (Opens below)) Available 102517

There are no comments on this title.

to post a comment.

Disclaimer:

Aminuddin Baki Institute will not be liable for any loss or damage caused by the usage of any information obtained from this portal.

All Rights Reserved © 2021 INSTITUT AMINUDDIN BAKI, MINISTRY OF EDUCATION MALAYSIA


Powered by Koha