The complete guide to coaching at work / Perry Zeus and Suzanne Skiffington.
Material type:
TextPublication details: Sydney ;$a New York : McGraw-Hill, 2000Description: xvii, 259 pages : illustrations ; 24cmISBN: 9780074708422Other title: Coaching at workSubject(s): Training -- Handbooks, manuals, etc | Organizational change | Self-actualization (Psychology) | Employees -- Training of | Mentoring in business | Personnel managementDDC classification: 658.3124 ZEU 2000 | Item type | Current library | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
BUKU
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Pusat Sumber Pendidikan IABI | Available | 1000090816 |
Includes bibliographical references (pages 247-254) and index.
pt. 1. An introduction to coaching: Ch. 1. Definitions and distinctions ; Ch. 2. Who can coach? -- pt. 2. Coaching in the workplace: Ch. 3. Business coaching ; Ch. 4. Executive coaching ; Ch. 5. The manager as coach ; Ch. 6. Team coaching -- pt. 3. Coaching skills and issues: Ch. 7. Strategic goal setting and developing an action plan ; Ch. 8. Communication skills ; Ch. 9. Learning ; Ch. 10. Coaching as change -- pt. 4. Specific coaching areas: Ch. 11. Coaching in call centres ; Ch. 12. Sales coaching ; Ch. 13. Career coaching
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