Changing the conversation : The 17 principles of conflict resolution / Dana Caspersen.

By: Caspersen, Dana [author.]Material type: TextTextPublication details: London : Profile Books, 2015Description: xvii, 247 pages : illustrations ; 23 cmISBN: 9781781254691Other title: The seventeen principles of conflict resolutionSubject(s): Interpersonal conflict | Conflict management | Conflict (Psychology)DDC classification: 158.2 CAS 2015
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"A Joost Elffers Book."

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