Customer service training / Maxine Kamin.
Material type:
TextSeries: ASTD trainer's workshop seriesPublication details: Alexandria, VA : ASTD, c2002Description: xii, 207 p. : ill. ; 28 cm. + 1 CD-ROM (4 3/4 in.)ISBN: 9781562863302Subject(s): Customer services -- United States | Employees -- Training of -- United StatesDDC classification: 658.31245 KAM 2002
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Pusat Sumber Pendidikan IABI | 658.31245 KAM 2002 (Browse shelf (Opens below)) | Available | 0000012019 | |
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Pusat Sumber Pendidikan IABI | 658.31245 KAM 2002 (Browse shelf (Opens below)) | Available | 0000012020 | |
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Pusat Sumber Pendidikan IABI | 658.31245 KAM 2002 (Browse shelf (Opens below)) | Available | 0000012021 | |
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Pusat Sumber Pendidikan IABI | 658.31245 KAM 2002 (Browse shelf (Opens below)) | Available | 0000012022 | |
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BUKU
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Pusat Sumber Pendidikan IABI | 658.31245 KAM 2002 (Browse shelf (Opens below)) | Available | 0000020462 |
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| 658.31240402854678 CAR 2002 Designing e-learning / | 658.31245 KAM 2002 Customer service training / | 658.31245 KAM 2002 Customer service training / | 658.31245 KAM 2002 Customer service training / | 658.31245 KAM 2002 Customer service training / | 658.31245 KAM 2002 Customer service training / | 658.3125 AAY 2005 Penilaian Prestasi |
"Includes CD-ROM with ready-to-use Microsoft PowerPoint presentations"--Cover.
Includes bibliographical references (p. 203-206).
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