Telling ain't training / Harold D. Stolovitch and Erica J. Keeps ; with contributions from Marc J. Rosenberg.

By: Stolovitch, Harold D [author.]Contributor(s): Keeps, Erica J [author.] | Rosenberg, Marc Jeffrey [editor.] | American Society for Training and Development | International Society for Performance ImprovementMaterial type: TextTextPublication details: Alexandria, VA : ASTD Press, c2011Edition: Updated, expanded, and enhanced, 2nd edDescription: xvi, 293 p. : ill. ; 26 cmISBN: 9781562867010 Other title: Telling is not trainingSubject(s): Employees -- Training of | Employee training personnel -- Training of | Training | LearningDDC classification: 658.3124 STO 2011
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