Customer care : a training manual for library staff / Pat Gannon-Leary and Michael D. McCarthy.
Material type:
TextSeries: Chandos information professional seriesPublication details: Oxford, UK : Chandos Pub., 2010Description: xix, 242 p. : ill. ; 24 cmISBN: 9781843345701Subject(s): Public services (Libraries) | Libraries -- Customer services | Library employees -- In-service trainingDDC classification: 025.5 GAN 2010
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Pusat Sumber Pendidikan IABI | 025.5 GAN 2010 (Browse shelf (Opens below)) | Available | 0000010509 | |
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Pusat Sumber Pendidikan IABI | 025.5 GAN 2010 (Browse shelf (Opens below)) | Available | 0000010510 | |
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Pusat Sumber Pendidikan IABI | 025.5 GAN 2010 (Browse shelf (Opens below)) | Available | 0000010511 | |
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Pusat Sumber Pendidikan IABI | 025.5 GAN 2010 (Browse shelf (Opens below)) | Available | 0000010512 | |
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Pusat Sumber Pendidikan IABI | 025.5 GAN 2010 (Browse shelf (Opens below)) | Available | 0000010513 |
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| 025.48 CLE 2000 Pengenalan kepada pengindeksan dan pengabstrakan/ | 025.5 GAN 2010 Customer care : a training manual for library staff / | 025.5 GAN 2010 Customer care : a training manual for library staff / | 025.5 GAN 2010 Customer care : a training manual for library staff / | 025.5 GAN 2010 Customer care : a training manual for library staff / | 025.5 GAN 2010 Customer care : a training manual for library staff / | 025.6 CHE 2010 New approaches to e-reserve : linking, sharing and streaming / |
Includes bibliographical references and index.
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