How To Improve Your Customer Service. (Record no. 36544)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00409nam a2200157Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 220119s9999||||xx |||||||||||||| ||und|| |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 749409991 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | IAB |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 MAC 1993 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Macaulay, Steve. |
| 245 #0 - TITLE STATEMENT | |
| Title | How To Improve Your Customer Service. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Name of publisher, distributor, etc. | Kogan Page |
| Date of publication, distribution, etc. | 1993 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 175 P. 21 CM. |
| 500 ## - GENERAL NOTE | |
| General note | KOGAN PAGE BUSINESS ACTION GUIDES. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | BUKU |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Cost, normal purchase price | Total Checkouts | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Pusat Sumber Pendidikan IABCGH | Pusat Sumber Pendidikan IABCGH | 19/01/2022 | 41.01 | 103095 | 19/01/2022 | 19/01/2022 | BUKU |