10 STEPS TO SUCCESSFUL CUSTOMER SERVICE (Record no. 19520)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00341nam a2200145Ia 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | IAB |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20210330133044.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 210305s9999||||xx |||||||||||||| ||und|| |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781562865900 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | DLC |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | MAXINE KAMIN |
| 245 #0 - TITLE STATEMENT | |
| Title | 10 STEPS TO SUCCESSFUL CUSTOMER SERVICE |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Name of publisher, distributor, etc. | ASTD |
| Date of publication, distribution, etc. | 2010 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | BUKU |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Cost, normal purchase price | Total Checkouts | Barcode | Date last seen | Price effective from | Koha item type | Date last checked out |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Pusat Sumber Pendidikan IABI | Pusat Sumber Pendidikan IABI | 05/03/2021 | 270.60 | 0000019508 | 05/03/2021 | 05/03/2021 | BUKU | ||||||
| Pusat Sumber Pendidikan IABI | Pusat Sumber Pendidikan IABI | 05/03/2021 | 270.60 | 0000019509 | 05/03/2021 | 05/03/2021 | BUKU | ||||||
| Pusat Sumber Pendidikan IABI | Pusat Sumber Pendidikan IABI | 05/03/2021 | 270.60 | 2 | 0000019510 | 12/12/2022 | 05/03/2021 | BUKU | 07/07/2022 | ||||
| Pusat Sumber Pendidikan IABI | Pusat Sumber Pendidikan IABI | 05/03/2021 | 270.60 | 0000019511 | 05/03/2021 | 05/03/2021 | BUKU | ||||||
| Pusat Sumber Pendidikan IABI | Pusat Sumber Pendidikan IABI | 05/03/2021 | 270.60 | 0000019512 | 05/03/2021 | 05/03/2021 | BUKU |
