Brinkman, Rick.
Dealing with difficult people : 24 lessons for bringing out the best in everyone / Rick Brinkman, Rick Kirschner. - New York : McGraw-Hill, 2003. - ix, 48 pages ; 23 cm. - McGraw-Hill professional education series. .
0071416412
Conflict management.
Interpersonal relations.
Personnel management.
Supervision of employees.
Problem employees.
Dealing with difficult people : 24 lessons for bringing out the best in everyone / Rick Brinkman, Rick Kirschner. - New York : McGraw-Hill, 2003. - ix, 48 pages ; 23 cm. - McGraw-Hill professional education series. .
0071416412
Conflict management.
Interpersonal relations.
Personnel management.
Supervision of employees.
Problem employees.
