Shiba, Sh¯oji.

Four practical revolutions in management : systems for creating unique organizational capability / Sh¯oji Shiba, David Walden ; with contributions by Alan Graham, John Petrolini, and many others. - Boca Raton, FL : Crc Press, 2001 - xxvi, 758 p. : ill. ; 24 cm.

9781563273889


Total quality management
Total quality management--Case studies
Organizational change
Organizational change--Case studies

658.4013

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