Stamatis, D.H.
Total Quality Service: Principles, Practices And - St Lucie Press 1996 - 24 CM
Includes bibliographical references and index
1884015832
658.812 STA 1996 C.2
Total Quality Service: Principles, Practices And - St Lucie Press 1996 - 24 CM
Includes bibliographical references and index
1884015832
658.812 STA 1996 C.2