Barnes, James G.
Secrets of customer relationship management : it's all about how you make them feel / James G. Barnes. - New York : McGraw-Hill, 2001 - xviii, 316p. : ill. ; 24cm
Includes bibliographical references and index
0071362533: RM 24.95
Customer relations
658.812
Secrets of customer relationship management : it's all about how you make them feel / James G. Barnes. - New York : McGraw-Hill, 2001 - xviii, 316p. : ill. ; 24cm
Includes bibliographical references and index
0071362533: RM 24.95
Customer relations
658.812
