Waller, Jenny.
The T.Q.M. Toolkit : a guide to practical techniques for total quality management / Jenny Waller, Derek Allen and Andrew Burns - London : Kogan Page, 1995 - xvii, 263p. : ill. ; 25cm
Includes bibliographical references and index
0749412801: RM 176.24
Total quality management
Employees, Training of--Handbooks, manual, etc.
658.3124
The T.Q.M. Toolkit : a guide to practical techniques for total quality management / Jenny Waller, Derek Allen and Andrew Burns - London : Kogan Page, 1995 - xvii, 263p. : ill. ; 25cm
Includes bibliographical references and index
0749412801: RM 176.24
Total quality management
Employees, Training of--Handbooks, manual, etc.
658.3124