| 000 | 00363nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 220131s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a0803968094 | ||
| 040 | _cIAB | ||
| 082 | _a371.5 | ||
| 100 | _aKosmoski, Georgia J. | ||
| 245 | 0 | _aManaging Difficult, Frustrating, And Hostile | |
| 260 |
_bCORWIN PRESS INC. _c2000 |
||
| 300 | _aXII, 108P. | ||
| 942 | _cBOOK | ||
| 999 |
_c77390 _d77390 |
||