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| 100 | 0 | _aZainuddin Zakaria | |
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_aTip menawan hati pelanggan / _cZainuddin Zakaria, Ziadatul Hidayah Zakaria |
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_aKuala Lumpur : _bPts Professional Publishing Sdn Bhd _c2008 |
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_a166ms. ; _c23cm. |
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| 500 | _aMengandungi indeks | ||
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| 650 | 2 | 0 | _aConsumer satisfaction |
| 650 | 2 | 0 | _aCustomer relations |
| 700 | 0 | _aZiadatul Hidayah Zakaria | |
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_uhttp://pts.com.my/index.php/buku/2507/ _yKulit Depan, Ringkasan & Isi Kandungan |
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_cBOOK _2ddc |
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_c73653 _d73653 |
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