000 | 00350nam a2200145Ia 4500 | ||
---|---|---|---|
008 | 220121s9999||||xx |||||||||||||| ||und|| | ||
020 | _a71379541 | ||
040 | _cIAB | ||
082 | _a658.812 AND 2002 C.3 | ||
100 | _aAnderson, Kristin | ||
245 | 0 | _aCustomer Relationship Management | |
260 |
_bMcgraw Hill _c2002 |
||
300 | _a23 CM | ||
942 | _cBOOK | ||
999 |
_c67591 _d67591 |