| 000 | 00350nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 220121s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a71379541 | ||
| 040 | _cIAB | ||
| 082 | _a658.812 AND 2002 C.3 | ||
| 100 | _aAnderson, Kristin | ||
| 245 | 0 | _aCustomer Relationship Management | |
| 260 |
_bMcgraw Hill _c2002 |
||
| 300 | _a23 CM | ||
| 942 | _cBOOK | ||
| 999 |
_c67591 _d67591 |
||