| 000 | 00403nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 220121s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a71417508 | ||
| 040 | _cIAB | ||
| 082 | _a658.81 FOU 2003 C.2 | ||
| 100 | _aFournies, Ferdinand | ||
| 245 | 0 | _aWhy Customers Don'T Do What You Want Them To Do : 24 | |
| 260 |
_bMc Graw Hill _c2003 |
||
| 300 | _a23 CM | ||
| 504 | _aincludes index | ||
| 942 | _cBOOK | ||
| 999 |
_c64250 _d64250 |
||