000 00314nam a2200133Ia 4500
008 220121s9999||||xx |||||||||||||| ||und||
020 _a1583761624
040 _cIAB
082 _a155.9 SIL 2000 C.2
100 _aMel Silberman
245 0 _aInfluencing Others
260 _bBerrett-Koehler
_c2000
942 _cBOOK
999 _c57045
_d57045