000 | 00353nam a2200145Ia 4500 | ||
---|---|---|---|
008 | 220121s9999||||xx |||||||||||||| ||und|| | ||
020 | _a0 7494 19547 | ||
040 | _cIAB | ||
082 | _a306.361 ASH 1996 C.2 | ||
100 | _aAsher Mike | ||
245 | 0 | _aManaging Quality In The Service Sector | |
260 |
_bKogan Page _c1996 |
||
300 | _a222 P. | ||
942 | _cBOOK | ||
999 |
_c56665 _d56665 |