000 00372nam a2200145Ia 4500
008 220121s9999||||xx |||||||||||||| ||und||
020 _a078791116X
040 _cIAB
082 _a658.3124 PIK 1997 C.2
100 _aPike Bob
245 0 _aDealing With Difficult Participants: 127 Practical
260 _bJossey-Bass Pfeiffer
_c1997
300 _a114 P.
942 _cBOOK
999 _c56392
_d56392