| 000 | 00408nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 220121s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a749412593 | ||
| 040 | _cIAB | ||
| 082 | _a658.812 GER 1994 | ||
| 100 | _aGerson, Richard F. | ||
| 245 | 0 | _aMeasuring Customer Satisfaction | |
| 260 |
_bKogan Page _c1994 |
||
| 300 | _a144 P. 21 CM. | ||
| 504 | _aKOPERASI KEDAI BUKU UNIVERSITI MALAYA | ||
| 942 | _cBOOK | ||
| 999 |
_c50352 _d50352 |
||