000 00374nam a2200145Ia 4500
008 220121s9999||||xx |||||||||||||| ||und||
020 _a749413468
040 _cIAB
082 _a658.562 ROS 1994
100 _aRoss, Joel E.
245 0 _aTotal Quality Managenent : Text, Cases And Readings.
260 _bKogan Page
_c1994
300 _aXI, 465 P. 23 CM.
942 _cBOOK
999 _c50324
_d50324