| 000 | 00409nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 220119s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a749409991 | ||
| 040 | _cIAB | ||
| 082 | _a658.812 MAC 1993 | ||
| 100 | _aMacaulay, Steve. | ||
| 245 | 0 | _aHow To Improve Your Customer Service. | |
| 260 |
_bKogan Page _c1993 |
||
| 300 | _a175 P. 21 CM. | ||
| 500 | _aKOGAN PAGE BUSINESS ACTION GUIDES. | ||
| 942 | _cBOOK | ||
| 999 |
_c36544 _d36544 |
||