000 01650nam a2200277Ia 4500
003 IAB
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020 _a9781615646425
040 _cDLC
082 _a302 HAW 2014
100 _aHawley, Casey Fitts,
_eauthor.
245 0 _aPeople skills /
_cby Casey Hawley.
260 _bAlpha, a member of Penguin Group (USA) Inc.,
_c2014
_aNew York, New York :
300 _axi, 304 pages ;
_c24 cm
490 _aIdiot's guides
505 _aAll you need to know about communication basics -- The number-one communication skill: nonverbal communication -- Handling routine conflict, difficult people, and awkward situations -- Building strong, rewarding relationships -- Dealing with differences in communication -- Speaking to groups.
520 _aIncludes bibliographical references (page 293) and index.
520 _aPeople skills -- also known as interpersonal skills -- are key to succeeding in work and in life. Many people struggle with these specific skills, particularly in an increasingly digital world. Idiot's Guides: People Skills offers expert advice on the foundations of effective communication, tips on understanding and maximizing nonverbal communication, ways to handle conflict and difficult conversations, pointers on being more influential and persuasive, and a primer for public speaking to small or large groups.
650 _aInterpersonal relations.
650 _aInterpersonal communication.
650 _2fast
_aInterpersonal communication.
650 _2fast
_aInterpersonal relations.
830 _aIdiot's guides.
942 _2ddc
_cBOOK
999 _c21660
_d21660