000			01978nam a2200289Ia 4500
003			IAB
005			20220721092321.0
008			210305s9999||||xx |||||||||||||| ||und||
020			_a9781937134679
040			_cDLC
082			_a650.101 GLA 2013
100			_aGlaser, Judith E. _eauthor.
245		0	_aConversational intelligence : _bhow great leaders build trust and get extraordinary results / _cJudith E. Glaser.
260			_bGLASER,JUDITH E. _c2013
300			_axxv, 230 pages ; _c24 cm
520			_a" The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization. "-- Provided by publisher.
650			_aCommunication in management _xPsychological aspects.
650			_aConversation _xPsychological aspects.
650			_aEmotional intelligence.
650			_aInterpersonal communication.
650			_aOrganizational behavior.
650			_aManagement _xPsychological aspects.
650			_aLeadership _xPsychological aspects.
650			_2bisacsh _aBUSINESS & ECONOMICS / Leadership. |
650			_2bisacsh _aBUSINESS & ECONOMICS / Business Communication / General.
942			_2ddc _cBOOK
999			_c21250 _d21250