000			00858nam a2200241Ia 4500
003			IAB
005			20240716153543.0
008			210305s9999||||xx |||||||||||||| ||und||
020			_a9780071801966
040			_cDLC
082			_a362.10684 DIN 2013
100			_aDinkin, Steven. _eauthor.
245		0	_aThe exchange strategy for managing conflict in health care : _bhow to defuse emotions and create solutions when the stakes are high / _cSteven P. Dinkin, Barbara Filner, Lisa Maxwell.
260			_aNew York: _bMcGraw Hill, _c2013.
300			_axvi, 185 pages ; _c23 cm
500			_aIncludes index.
504			_aIncludes bibliographical references.
650			_aHealth facilities _xPersonnel management.
650			_aConflict management.
700			_aFilner, Barbara. _eauthor.
700			_aMaxwell, Lisa, _cM.A. _eauthor.
942			_2ddc _cBOOK
999			_c18938 _d18938