TY - BOOK AU - Chow, Anthony S. AU - Bucknall, Timothy, TI - Library technology and user services : planning, integration, and usability engineering / T2 - Chandos information professional series SN - 9781843346388 U1 - 025.002 CHO 2012 PY - 2012/// CY - Oxford, U.K. PB - Chandos Publishing KW - Libraries KW - Planning KW - Technological innovations N1 - Includes bibliographical references and index ER -