Capozzi, Louis
Crisis Management in the Age of Social Media/
Louis Capozzi and Susan R. Rucci
- New York: Business Expert Press, 2013 ©2013
- xi, 142 pages: illustrations; 23 cm.
- Public Relations Collection .
Includes bibliographical references (pages [133]-139) and index
9781606495803
Crisis management
Social media
658.4056 COP 2013