TY  - BOOK
AU  -  Okes, Duke
TI  -  Root cause analysis : :  The Core of Problem Solving and Corrective Action / 
SN  -  9780873897648 
AV  - HD30.29.  K42 2009
U1  - 658.403 OKE 2009 
PY  - 2009///
CY  - Milwaukee, Wisconsin : 
PB  - ASQ Quality Press
KW  - Decision making
KW  - Management
KW  - Problem solving
N1  - Includes bibliographical references (pages 175-176) and index
ER  -