TY - BOOK AU - Nor Hapiza Mohd. Ariffin, TI - PENGURUSAN INSANI DALAM SISTEM PENGURUSAN PELANGGAN SN - 9789834900922 U1 - 658.812 23 PY - 2019/// CY - Kuala Lumpur PB - Dewan Bahasa dan Pustaka KW - Customer relations KW - Management KW - Consumers' preferences KW - Relationship marketing KW - Government publications KW - Malaysia N1 - Includes bibliographical references and index ER -