Nor Hapiza Mohd. Ariffin, <br/><br/>
PENGURUSAN INSANI DALAM SISTEM PENGURUSAN PELANGGAN / 
Nor Hapiza Mohd Ariffin 
 - viii, 187 pages :  illustrations ;  22 cm 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9789834900922 
<br/><br/><label>Nat. Bib. No.: </label>M191-01770 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations--Management<br/>Consumers' preferences<br/>Relationship marketing<br/>Government publications--Malaysia
<br/><br/><label>Dewey Class. No.: </label>658.812