TY - BOOK AU - Rushami Zien Yusoff, TI - PENGURUSAN KUALITI: : Prinsip Dan Pelaksanaan SN - 9679581950 U1 - 658.4013 RUS 2005 PY - 2005/// CY - Shah Alam PB - Pusat Penerbitan Universiti, Universiti Teknologi Mara KW - Total quality management KW - ISO 9000 Series Standards N1 - Includes bibliographical references and index ER -