McLaren, Ian R., How to Communicate Effectively : NLP-Based Techniques for Business Communication / Ian R. McLaren - Petaling Jaya, Selangor : Advantage Quest Publications, 2015 - xviii, 218 pages : illustrations ; 23 cm ISBN: 9789670789071 Subjects--Topical Terms: CommunicationInterpersonal communication Dewey Class. No.: 153.6