TY - BOOK AU - Kirkpatrick, Donald L. AU - Kirkpatrick, James D., TI - Implementing the four levels : : a practical guide for effective evaluation of training programs SN - 9781576754542 U1 - 658.312404 PY - 2007/// CY - San Francisco PB - Berrett-Koehler Publishers KW - Employees KW - Training of KW - Evaluation N1 - Includes index; Includes bibliographical references ER -