TY - BOOK TI - Garis panduan bagi melaksanakan MS ISO 9000 dalam perkhidmatan awam U1 - 351.595 PY - 1996/// CY - Kuala Lumpur PB - Jabatan Perdana Menteri KW - Civil service KW - Handbooks, manuals, etc KW - Malaysia KW - Office practice in government KW - ISO 9000 Series Standards KW - Quality control N1 - Judul kulit depan ER -