High quality leadership : practical guidelines to becoming a more effective manager /
Erwin Rausch and John B. Washbush.
- Milwaukee, Wis. : ASQ Quality Press, c1999.
- xxii, 292 pages : illustrations ; 24 cm.
Bibliography: p. 281-286. - Includes index.
8120316886
Leadership. Management. Leadership |x Case studies. Management |x Case studies.