TY  - BOOK
AU  - Roslina Ab Wahid
TI  - Quality management: : Principles, systems and tools
SN  - 9789673634071
U1  - 658.401 ROS 2012 
PY  - 2012///
CY  -  Shah Alam, Selangor: 
PB  - Universiti Teknologi MARA Press
KW  - Total quality management
KW  - Quality assurance
KW  - Management
N1  - Includes index; Includes exercises; Bibliography: p. [161]-162
ER  -