TY  - BOOK
AU  - Md. Fauzi Ahmad@Mohamad
TI  - Look east: total quality management (TQM) practices based on Japanese approach 
SN  - 9789675457937
U1  - 658.4013 22
PY  - 2012///
KW  - Total quality management
KW  - Quality assurance
KW  - Management
N1  - Includes index; Bibliography: p. 106-112; Also available in CD-ROM
ER  -