Davenport, Thomas H. Analytics at work : smarter decisions, better results / Thomas H. Davenport, Jeanne G. Harris, Robert Morison. - Boston, Mass. : Harvard Business Press, c2010. - xiii, 214 p. : ill. ; 25 cm. Includes bibliographical references and index ISBN: 9781422177693 Subjects--Topical Terms: Business intelligenceDecision making