TY  - BOOK
AU  - Siegel,Max
AU  - Lichtenberg, G. F.
TI  - Know what makes them tick: how to successfully negotiate almost any situation / 
SN  - 9780061717123
U1  - 302.3 
PY  - 2010///
CY  - New York
PB  - Harper Collins Publisher
KW  - Negotiation
N1  - Includes bibliographical references
ER  -