TY  - BOOK
AU  - Peters,Thomas J.
TI  - The little big things: 163 ways to pursue excellence 
SN  - 9780061894084
U1  - 658.409 
PY  - 2010///
CY  - New York
PB  - Harper Collins Publisher
KW  - Industrial management
KW  - United States
KW  - Excellence
N1  - Includes index
ER  -