Zainuddin Zakaria <br/><br/>
Tip menawan hati pelanggan / 
Zainuddin Zakaria, Ziadatul Hidayah Zakaria 
 - Kuala Lumpur :  Pts Professional Publishing Sdn Bhd  2008 
 - 166ms. ;  23cm. 
<br/><br/> Mengandungi indeks 
<br/><br/><label>ISBN: </label>9789833586219 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services<br/>Consumer satisfaction<br/>Customer relations
<br/><br/><label>Dewey Class. No.: </label>658.812