TY - BOOK AU - Bonet,Diana AU - Bonet,Diana TI - The business of listening: become a more effective listener T2 - Crisp Fifty-Minute series SN - 9781426018480 U1 - 153.68 PY - 2009/// CY - [Rochester, N.Y.] PB - Axzo Press KW - Listening KW - Attention KW - Communication N1 - Rev. ed. of: The business of listening : a practical guide to effective listening / Diana Bonet. 3rd ed. c2001; Includes bibliographical references ER -