TY - BOOK AU - Ab. Aziz Yusof. TI - Effective performance appraisal: a key performance indicator (KPI) towards organisational excellence SN - 9789833718504 U1 - 658.3125 PY - 2009/// CY - Shah Alam PB - Arah Publications KW - Employees KW - Rating of KW - Work measurement KW - Performance standards N1 - Includes index; Bibliography : p. 235-253 ER -